IX Web Hosting In-Depth Review: Are They Really Cheaper And Better?
In need of a reliable web hosting provider but have a limited budget to host your site? Then IX Web Hosting might just be your next best bet, with sale prices starting at $1.95 a month for basic hosting. Too good to be true, right?
Getting to know the web host is the best way to start before you even decide to make the purchase. By getting to know the business, you can make an informed decision about whether or not the web host has the necessary experience, knowledge, reliability, and flexibility to provide the features and services you need to manage your website(s). In this IX Web Hosting in-depth review, we’re going to find out whether or not they really are cheaper and better than most web hosts out there. Take a closer look at what they have to offer and what you can expect if you choose to host your site with them.
Why Choose IX Web Hosting?
IX Web Hosting has been in business since 1999, and is mainly a shared web hosting provider. It’s a medium-sized hosting company that is headquartered in Columbus, Ohio. Their privately owned data center is also based in one location. They are one of the first to provide comprehensive hosting solutions and the company has since grown to provide services to over 250,000 customers, hosting over a quarter of a million websites – primarily in the USA.
While IX Web Hosting offers pretty much the same features as most web hosts, they come with one important difference: their hosting services are geared towards search engine optimization (SEO). They provide customers with their very own dedicated IP addresses, which is a big plus for those who want to boost their online presence. If you want additional IPs, IX Web Hosting also gives you the option to buy more. This will come in handy if you’re looking to manage multiple websites. They even offer comprehensive eCommerce solutions so you’re ready to accept online transactions from your online business. Tempting, right?
Read on to find out more about IX Web Hosting’s plans and pricing, and which one suits your hosting needs best.
IX Web Hosting Plans
IX Web Hosting offers various types of hosting plans, including Shared Hosting, Cloud Hosting, and VPS Hosting. They even offer Managed WordPress Hosting and Windows Hosting, as well. Taking a look at their hosting plans, there are a number of things to like. They’re competitively priced and come with a lot of useful features to get your site up and running in no time. If you don’t have your own domain name yet, you’ll be glad to know that this web host provides a FREE domain name in all of their plans. Best of all, they offer FREE IP address as well, which usually costs no less than a dollar or two per month if you choose a different web hosting provider.
Read more about their hosting plans and pricing below to know which one suits you best.
Shared Web Hosting
IX Web Hosting offers three different levels of shared web hosting, including Expert Plan, Business Plus, and Unlimited Pro. These shared hosting packages come with different features. What’s more, they also provide unlimited bandwidth, unlimited disk space, and unlimited number of hosting domains. This web host understands that each individual uses their shared hosting account differently, which is why they didn’t need to put limits on their account.
At the time of this review, IX Web Hosting is offering a special promo for all their shared hosting plans, which means you can get any of their plan for less! They’re currently offering up to 71% discount on their shared hosting plans so if I were you, I’d take advantage of this limited-time offer ASAP!
Another great news is that IX Web Hosting offers both Linux and Windows hosting, which is not something all web hosting providers can readily offer. Not sure if you need Linux or Windows? With Windows hosting, you can develop a website or application using proprietary tools and platforms such as ASP.NET, Coldfusion, MSSQL, and MSAccess. Windows hosting can be a bit more costly than that of Linux hosting because it requires higher maintenance and licensing costs, as mandated by Microsoft. So if you think you don’t need any of the Windows-specific tools for developing your web project, it’s best to just go for the much-loved Linux hosting.
Linux hosting is a more popular option because it supports everything except the items listed above, for Windows hosting. So if you’re not sure of what you need at this point, Linux hosting is a safe bet for you. And if it’s not, you can always switch to Windows hosting without a hitch! After all, each of IX Web Hosting’s plans is fully compatible with any computer, no matter what operating system you use.
|EXPERT PLAN||BUSINESS PLAN||UNLIMITED PRO|
|Free Domain Registrations||1||2||3|
|Dedicated IP Addresses||2||3||15|
|Account Control Panel|
|Single Mailbox Quota||2 GB||2 GB||2 GB|
|Total Mailbox Quota||2 GB||5 GB||10 GB|
|Total SQL Databases Quota||1 GB||5 GB||10 GB|
|One-Click App Install|
|Online Shop Ready|
|Free Shared SSL Certificate||ü|
WINDOWS HOSTING (Available for Business Plan and Unlimited Pro only):
|BUSINESS PLAN||UNLIMITED PRO|
|Free Domain Registrations||2||3|
|Dedicated IP Addresses||3||15|
|Account Control Panel|
|Single Mailbox Quota||2 GB||2 GB|
|Total Mailbox Quota||5 GB||10 GB|
|Total SQL Databases Quota||5 GB||10 GB|
|MS Windows Server 2003 (Standard Edition)|
|ASP.NET 1.1, 2.0, 3.5, 4.0|
|Coldfusion MX 7|
|MSSQL Server 2005 (Workgroup Edition)||100||Unlimited|
|Total SQL Databases Quota||5 GB||10 GB|
|One-Click App Install|
|Online Shop Ready|
|Free Shared SSL Certificate|
IX Web Hosting’s shared hosting plans are eCommerce-ready, which means you can set up a simple yet professional online shop for a small business. These plans even come with free shared SSL Certificate to make your site more secure. However, if you want to get your own eCommerce SSL Certificate, you will have to pay an extra $49.95 a year. This can be a bit costly, especially when some web hosts offer it for free. Then again, an SSL Certificate is a good investment since it adds an extra layer of protection for your business. With enhanced security, you can easily gain your customers’ trust!
So far, IX Web Hosting appears to be one of the most generous web hosts in the market, in terms of the features they offer. However, they’re not the cheapest you can find out there. iPage and eHost, for example, offer reliable Linux and/or Windows shared hosting plans, as well. And right now, they’re offering basic hosting for as low as $1.99 a month. So if you need more options, make sure to check them out, as well.
Virtual Private Server (VPS) Hosting
Don’t like sharing your hosting space with other website owners? No problem. If you’ve outgrown your shared hosting account and you need to have your own OS, control panel, full root access, and more system resources, then scaling up to IX Web Hosting’s VPS hosting plan is the next step to take.
With VPS hosting, you have control over your self-managed server. It’s just like having your own dedicated server, except that it’s cheaper! IX Web Hosting gives you a choice between Linux and Windows hosting, and comes in 2 different levels: X4 Plan and X8 Plan. With their VPS plans, you get to pick a dual core server, with your choice of disk space, bandwidth, and RAM (memory). For Linux hosting, you can choose between cPanel and Plesk for your control panel; while Windows hosting comes pre-installed with Plesk 10.
Just like their shared hosting plans, the VPS plans are also currently offered at special introductory prices up to 30% off, with packages starting at $54.95 a month.
|X4 (Linux and Windows)||X8 (Linux and Windows)|
|Monthly Pricing||Linux: $54.95 (from $74.95)
Windows: $69.95 (from $89.95)
|Linux: $89.95 (from $97.95)
Windows: $104.95 (from $112.95)
|Guaranteed RAM||768 MB||2048 MB|
|Disk Space||50 GB||100 GB|
|Bandwidth||1500 GB||2000 GB|
|Dedicated IP Addresses||2||2|
|Unlimited Hosted Domains|
|Complete Root / Admin Access|
IX Web Hosting’s VPS plans are feature-rich indeed, but it’s not exactly the cheapest option out there. The amount of system resources you’ll get is also a bit limited compared to what other web hosts have to offer – like iPage. Still, if you think IX Web Hosting has all your needs covered, then it can’t be all that bad.
Is your business growing at a rapid pace? Is your website suffering from frequent traffic spikes? Do you want set up a specific OS or control panel? If the answer is yes to all, then it’s time to upgrade your hosting account and go for Cloud by IX. Again, you have a choice of Linux or Windows based OS, and a cPanel or Plesk control panel. Just contact IX Web Hosting and they’ll build your cloud hosting account around what you wish to accomplish, with the help of their IT experts.
But of course, a good web host won’t just dump all your stuff on their servers and call it quits. With Cloud by IX, a team of migration specialists will guide you along the way until every single detail of your website, application, and all your data is exactly as it was before you moved to their server. Even when you’re already settled in, IX Web Hosting’s cloud experts will still have your back in case you need help. There’s always a team of cloud experts with every account, ready to lend a hand. And if you use Managed Cloud, they’ll run your Cloud for you as if you’re part of the team. Now, you can focus on the most important part: Your business!
IX Web Hosting’s team of cloud experts proactively scan all accounts for signs of malware, malicious traffic, and hacks so that your site performs at its best, no matter what. Contact IX Web Hosting today for more details on their cloud hosting.
IX Web Hosting’s shared hosting plans gives you access to a proprietary control panel, which is quite different from those used by most other web hosts. Some people may find this disappointing, especially those who are used to cPanel, Plesk, or vDeck. The proprietary control panel is quite effective, but it’s not as user-friendly as the more popular panels. It looks quite outdated, too. And if you want to set up a blog on their platform, you’d be required to download and install the CMS manually. Yes, it may be a one-click install, but only if you don’t mind a URL like www.yourdomain.com/blog. If you prefer it to be more like www.yourdomain.com, then you have to manually install it. This could be a bit challenging to beginners. Other than this, the proprietary control panel is OK for basic hosting, and serves as a portal to website and server management.
On the other hand, if you go for IX Web Hosting’s VPS or cloud hosting plans, you can choose between cPanel or Plesk, both of which are considered the industry-standard among control panels. For Linux hosting, you can choose between cPanel and Plesk. Windows hosting comes pre-installed with the Plesk control panel. From here, you can manage everything about your website, from email account configuration and maintaining FTP users’ accounts, down to managing your database and analyzing site statistics. All of these – and more – can be done in one location. Popular open source applications like WordPress, Joomla, and Drupal are also included as one-click installs; and there’s a user-friendly website builder to help those who are new to developing a website.
Uptime and Performance
IX Web Hosting isn’t the most perfect web hosting provider – that much is true. However, various tests and reviews have shown that there are many other web hosts that are far worse than they are. It’s good to know that IX Web Hosting offers a 99.9% uptime guarantee, as found in their Terms and Conditions. The company guarantees that your site will be up and running 99.9% of the time during a 12-month period. The uptime guarantee includes the uptime of the network, the server, web server, and service. The guarantee, however, does not cover any areas where the web hosting provider has no direct influence, including backbone provider failures, fiber-optic main line cuts, DNS issues, and routing issues between the subscriber’s location and the data center. Likewise, the uptime guarantee is not applicable if the service interruption is caused by a calamity or any other natural and unnatural events that the web host cannot directly influence. If you have a concern regarding uptime, simply request a service credit via IX Web Hosting’s Contact Us form, which is found here.
While many web hosting companies outsource their data center needs to other companies, IX Web Hosting proudly runs a privately owned, tier 3 (N+1) data center – a robust 11,000 square foot infrastructure located in Columbus, Ohio. That’s right, they don’t share it with any other company, and they have a team of professionals who work tirelessly and around the clock to ensure their clients’ websites stay up, stay fast, and stay supported with the latest hosting technologies. The data center is also equipped with two backup generators and protection against server outages. Although it remains unclear how they perform backups, IX Web Hosting also takes regular backups of customer data. A special software also automatically monitors the network, scans for malware, and removes any malicious code it finds.
90-Day Money-Back Guarantee
IX Web Hosting offers a 90-day money-back guarantee, which is better than what most web hosts can offer. With this money-back guarantee, subscribers can use their hosting services with full confidence and 0% risk. So if you try out any of their hosting plans and decide it’s not the one for you, can simply cancel your account and request a full refund, as long as it’s within the first 90 days upon signing up with IX Web Hosting. The refund, however, does not include additional over-usage, setup fees, and free domain registration costs.
Prompt and Professional 24/7 Customer Support
Don’t be discouraged if you hear negative feedback about this web host’s support department. Sure, they’re not the best, but they’re not the worst either. Like many other quality web hosts, IX Web Hosting provides various support methods to their clients via telephone, support ticket, email, and live chat.
Based on my experience, I’m glad to say that their customer reps are not just friendly and professional, but are also well-trained to provide a top-notch customer support experience. What’s unique is that this web host assigns a personal rep for each customer, once they sign up for their services. The support team is comprised of native English speakers who are based in the US. This is more effective than outsourcing customer service, don’t you think?
And if these aren’t enough, IX Web Hosting also has a dedicated Help Desk, complete with everything you need to get started. There’s a comprehensive FAQs section, informative tutorials, and even a blog where you can get the latest news and updates regarding scheduled maintenance, upgrades, incident resolutions, and more. Talk about transparency!
Pros and Cons
Still not sure whether or not IX Web Hosting is the one for you? Here’s a quick list of the pros and cons for your reference:
- Long and storied history as a web hosting provider
- Company is known for honest business practices
- Budget-friendly hosting plans
- Offers both Linux and Windows hosting
- Offers affordable cloud hosting and WordPress hosting
- Provides free dedicated IP addresses (more for high-tier hosting plans)
- Top-notch customer support (each customer gets a personal customer rep)
- Extensive knowledgebase, with tutorials
- Provides proprietary control panel for basic hosting
- Choice between cPanel and Plesk for higher plans
- 9% uptime guarantee
- Lengthy 90-day money-back guarantee
- Expensive eCommerce SSL Certificate
- cPanel and Plesk cost extra for low-tier plans
- Charges setup fees
- No dedicated server hosting
- Proprietary control panel is not user-friendly and looks outdated
Final Verdict – Good Choice for SEO-Focused Webmasters
IX Web Hosting belongs to the upper echelon of web hosting. For over a decade, this web host has been offering various web hosting solutions to clients across the globe, at very affordable prices. The number of years it’s been in business is proof enough that clients are satisfied with the level of professional service they offer. The company provides reliable hosting, with exceptional customer support that’s second to none. Best of all, they offer free dedicated IPs – an offer that’s not easy to find in the market.
But as with any other web hosting provider, IX Web Hosting comes with a few shortcomings. My biggest issue is their seemingly outdated control panel. The user interface needs a major facelift and needs a lot of improvement to be more user-friendly. Those who are already familiar with cPanel and/or Plesk may find it a bit difficult to use, so it takes some getting used to. What’s more, there’s a number of odd limitations, like the inability to auto-install a CMS into your root.
Overall, the plans are capable enough for the price you pay, and the support team’s commitment to customer satisfaction is commendable. The lengthy money-back guarantee is also a step up from other web hosts in the same budget spectrum. So if you’re on a limited budget and you need a dedicated IP address, this web host makes a fine choice. The benefits you’ll get from them greatly outweighs their shortcomings, so I wouldn’t hesitate using their service. There’s no doubt IX Web Hosting is one of the cheaper and better options out there, and I highly recommend them.